Analytical & Advisory Services Division

Food Complaints Section

About the Section

The Section mainly provides testing support to the Food & Environmental Hygiene Department regarding food complaint cases. The wholesomeness of food products is verified. Major areas of work include the examination of food samples for deterioration, foreign substances and other parameters as appropriate to the complaint case. Analytical reports produced by the Section are admissible in courts of law as evidence of compliance or otherwise with the legislative requirements.

Responsibilities

The Section helps to implement the following legislations:

  • Public Health and Municipal Services Ordinance
  • Evidence Ordinance

Targets and Key Indicators

Key Performance Measures Relating to the Statutory Testing of Food Samples

Targets #
Targets 2019 (Actual) 2020 (Actual) 2021 (Plan)
88§ 96 96 88

Targets 2019 (Actual) 2020 (Actual) 2021 (Plan)
100 100 100 100

Targets 2019 (Actual) 2020 (Actual) 2021 (Plan)
95 99 99 95

# For targets where reporting time is mentioned, different samples require different analytical procedures, hence different reporting time. The quoted number of working days required represents an average of reporting time for the different types of samples and test requests within the category, while the target (in percentage) is the total compliance rate of the concerned samples and test requests within a particular category against their respective targets.

§ The target is revised from 86 per cent to 88 per cent as from 2020.

Key Indicators
Tests Performed on Food Samples 2019 (Actual) 2020 (Actual) 2021 (Estimate)
Food complaint samples 6,554 4,523 10,000
Urgent samples relating to food incidents 219 46 N.A.@
Other food samples 197,886 197,193 190,000

@ As the testing requirements for urgent samples relating to food, pharmaceuticals and Chinese medicine incidents respectively fluctuated in previous years, it is difficult to estimate the occurrence of the type of incidents or the number of tests required.

Key Performance Measures Relating to the Advisory and Investigative Services of Pesticides Formulation, Seepage and Swimming Pool Water Samples

Targets #
Targets 2019 (Actual) 2020 (Actual) 2021 (Plan)
93 100 100 93

Targets 2019 (Actual) 2020 (Actual) 2021 (Plan)
96 100 100 96

# For targets where reporting time is mentioned, different samples require different analytical procedures, hence different reporting time. The quoted number of working days required represents an average of reporting time for the different types of samples and test requests within the category, while the target (in percentage) is the total compliance rate of the concerned samples and test requests within a particular category against their respective targets.

Key Indicators
Tests Performed on Pesticides Formulation,
Seepage and Swimming Pool Water Samples
2019 (Actual) 2020 (Actual) 2021 (Estimate)
Pesticides formulation samples 334 330 310
Seepage and swimming pool water samples 41,844 44,665 40,000